PNB Metlife Mera term Plan Plus
How we score
INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Overall Verdict
This product hits the sweet spot with its benefits and relatively affordable pricing, with most of the top benefits, customization benefits, payment options. On the flipside, the insurer has a poor track record with respect to both purchase and claims service experience.
Pros
- Slightly cheaper than other products in the market
- Offers the option to automatically increase your claim amount, with time
- Several Limited Pay options available, to speed up payments
- Critical illness rider (Serious Illness Rider) is available, and pays out in addition to life cover amount (Also available another Rider option, which pays out from the life cover amount)
- Our study observed their responses on Twitter to be relatively quicker than other insurers
Cons
- Not many options to customize claim payouts
- Received higher number of complaints on purchase process compared to other insurers
- Received higher number of complaints on claim settlement compared to other insurers
Detailed Review
Claims Experience
4/5
Customer Service
2.7/5
Product Benefits
3.7/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.98%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.44%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
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