SBI Life eShield Plan
How we score
INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Overall Verdict
This insurer has an excellent track record with respect to purchase as well as claims service, meaning your family is very likely to get a smooth claim settlement experience. However, this plan doesn’t allow you to choose some important customizations such as increasing covers and critical illness riders. Further, it is considerably expensive compared to other products in the market.
Pros
- Offers the option to automatically increase your claim amount, with time
- Received fewer complaints on purchase process compared to other insurers
- Received fewer complaints on claim settlement compared to other insurers
- Our study observed their responses on Twitter to be relatively quicker than other insurers
Cons
- Much costlier than other products in the market
- No option to customize claim payouts
- No Limited Pay option available, to speed up payments
- Critical illness rider is not available
Detailed Review
Claims Experience
3.7/5
Customer Service
5/5
Product Benefits
2.2/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.39%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.03%
How complex is the Claim Form?
The longer, the more hassles during claims
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